What Is The Concept Of Interpersonal Communication Essay

Interpersonal Communication

Interpersonal communication, in my opinion, is the exchange of

information verbal or non-verbal between two or a small group of people for the purpose of getting a feedback and sharing information. Interpersonal communication is not interpersonal if it involves too many people. When the number of people exceeds a certain amount it is no longer interpersonal communication, it then becomes mass communication. it is vital that feed-back be given to the person that is doing the communicating. When feedback is not present then the lines of communication break down and then there is no communication at all. Even if the message is perceived wrong interpersonal communication still exists as long as the feedback is given. For

example: when you talk to someone that is hard of hearing and you ask them to do something and they hear you say something other than what you said there is still interpersonal communication, although it is miscommunication. If the person, however, does not here the speaker at all and does not give any feedback, then interpersonal communication has not been established.

Another important dimension to interpersonal communication is that the information is exchanged in order to share the information. When the information that is exchanged is not used to share the information, then interpersonal communication has not taken place. If you speak in a way in which the person does not feel receptive to what you are saying then you have not achieved interpersonal communication. When a boss yells at his employees, or a teacher yells at his or

her students then interpersonal communication has not taken place. True communication has taken place, but it was not interpersonal communication. The information is not being shared it is being forced upon people. The information has to be shared such as when a friend tells another friend about a problem that he or she is having or when a child talks to his or her parents about something personal. That information is being shared by two people in order to illicit a

feedback.

Another important issue that needs to be brought up when discussing interpersonal communication is the issue of the number of people. When dealing with the issue of interpersonal communication the amount of people being communicated with is of utmost importance. Can a priest have interpersonal communication with his congregation on Sunday morning?. In my opinion, he cannot. Interpersonal communication must be done when there is a certain amount of people. You cannot have one person and have interpersonal communication, likewise, you cannot have a hundred people and have interpersonal communication either. Interpersonal communication must be done

when at least two people are present. In order for the communication to stay effective you cannot have a large group of people. The reason for the limitation is that when too many people get involved it becomes harder to bring forth the message that you want to send, if the message is not sent and shared then interpersonal communication has not taken place.

Finally, I would like to discuss some examples of communicative and non-communicative events based on the definition that I have given. An example of a communicative event that would use would be as follows: When two people are talking they are speaking to each other in order to change information. For example: When you walk the street and you see someone you know you speak and you ask " how was your day". The point when you asked how the persons day was you initiated the process of interpersonal communication. The person will respond, and the information that the person shares with you completes the process of interpersonal communication.

An example of non- verbal communication is somewhat

more difficult. When you are sitting at restaurant and you a start playing foot tag with your date you are sending a non-verbal form of interpersonal communication. The first contact of the foot is the initiation of the communication. When the person responds, favorably or unfavorably, non-verbal interpersonal communication has taken place.

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Communication is an important skill for people to have in an organization. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organization should be trained to deal with different situation that involve communicating effectively. In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the essay will…show more content…

Interpersonal communication takes place between two or more people, in a face to face context, through verbal and non-verbal messages and gestures (Sethi and Seth, 2009). By being aware of the interpersonal communication skills, managers can understand an employee’s attitudes and beliefs through the verbal and non-verbal gesture they offer. For instance, a manager who is aware of interpersonal communication skills will be able to pick on an employees attitudes and beliefs towards a designated job and being able to attune the job requirements to the preferences of the employee. In addition, understanding different models of communication enable managers to depict different messages being provided by the employee or customer and develop their communication skills. The Shannon and Weaver model of communication was developed to show the effects communication between two people (interpersonal communication) (Kikoski 1993). In the Shannon and Weaver model, a message is encoded (via a symbolic form) from a source (the sender) through a medium called a channel, and decoded (retranslated) by the receiver. However, the message can be interrupted by a process called noise and can result in discrepancy and sometimes negative feedback from the receiver (Bowman and Targowski 1987). In response to the Shannon and Weaver model of communication, through the identification of any noise within the communication process, as a result of the manager level of attunement in

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